ServiceNow Developer

  • Software Engineering
  • Full time
  • 3 weeks ago
  • Colombo

Job Information

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    Job Level : Senior
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    Job Experience : 5 year

Job Description

One of our client companies is actively looking for a ServiceNow Developer to join their team.

Responsibilities and Duties

  • Provide software configuration and customization including, but not limited to custom scripting workflow administration, report setup, data imports, integration, and third-party software integrations.
  • Enhance the existing ServiceNow modules based on requirements provided by key internal stakeholders including but not limited to the IT Support Lead, Head of Support and other Support Managers.
  • Ensure our ServiceNow instances (Dev, Test & Prod) are maintained and are up to date with the latest platform versions without compromising current customizations.
  • Develop requirements in ITSM, CSM and FSM and more utilizing JavaScript.
  • Administer and maintain the security and user permissions for ServiceNow to ensure that licensing is maintained and easily accounted for.
  • Troubleshoot, debug and support the existing ServiceNow platform.
  • Drive improved end-user experience and automation in ServiceNow.

Skills and Experience

  • Experience in JavaScript.
  • Minimum 5 years of ServiceNow development/support experience.
  • Hands-on experience with ServiceNow ITSM, CSM and FSM.
  • ServiceNow certifications – ServiceNow System Administrator is a must.
  • Must have strong knowledge of ServiceNow fundamentals, configuration & scripting.
  • Good understanding of ITIL and ITIL certification (minimum v3 certificate).
  • Experience with integrating ServiceNow with third-party applications and APIs (e.g. Opsgenie, Zoom Phone, Slack, New Relic, Datadog, Cisco Meraki, Kaseya).
  • Experience in JavaScript, Angular, PowerShell, CSS, HTML, Jelly, and Web Services (REST/SOAP).
  • Experience building out an internal service desk/ helpdesk function from the ground up would be highly regarded.

Interested candidates, please send your CV to

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